About GLP
Let our team help your team today.
Global Learning Partners Inc. (GLP), is a Southern California training firm.
We provide employee training. Using blended learning techniques and strategic training models we provide training solutions. We work collaboratively with our clients to diagnose before we prescribe solutions. We have helped organizations large and small to improve team productivity and performance.
Ask these questions to determine if you are maximizing the team members talents.
Does your company
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Practice continues improvement within all departments and all teams?
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Train new supervisors transitioning from buddy to boss?
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Align talent and establish goals for each team member to grow?
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Measure employee and organizational performance accurately?
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Provide continuous learning and development for all team members?
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Offer on-going customer service training?
If you answered “NO” to any of these questions, we can help.
Whether you seek coaching for the leadership team, developing new supervisors, or providing compliance training, WE ARE PREPARED TO HELP. Let our team help your team today.
Sophia Brooks
MEET THE CEO
Sophia Brooks, President & CEO
Founder, Sophia Brooks incorporated Global Learning Partners in 1996 with one simple intention. To help people and organizations achieve their greatness. Years later the goal is the same.
Sophia's specialty is teaching team members how to transform their mindsets and attitudes to create their desired results. With practical and blended approach to skill-building and goal achievement Sophia has helped create meaningful long-term change for clients like Boeing-St. Louis, Timberland, The Weather Channel, Marine Corps Base Camp Pendleton and Carl's Jr restaurants.
Clients say, she is "compelling" (Sanders Engineering); "enthusiastic and knowledgeable" (Maine Society of Radiologic Technologies); "after you worked with our team, attitudes have changed, one promotion earned, KPIs are improving (Newegg.com); "I can apply these new skills right away, thank you" (Mission Springs Water District).
An energetic keynote speaker, Sophia enables audiences with thought-provoking questions, relevant work examples, audience's real situations and practical techniques that transforms thinking.
Passionate about customer service, Sophia authored "New Rules for Customer Service." Completed her undergraduate work at Maryville University, St. Louis, MO. She studied the Spanish culture in Mexico, at the University of Mexico. Numerous certificates and licenses as she believes in continuous learning.
Although a Midwesterner at heart, Sophia Brooks has spent more than 20 years in Southern California. When not traveling (having help businesses in 46 states), Sophia spends time with her family, walking Zoey her nine year old terrier, watching classic movies, reading and researching.
OUR PERFORMANCE
Our customers expect the highest level of expertise and knowledge from our trainers and we deliver the highest level. With a strong research and develop team we provide futurist solutions to today issues. We match the backgrounds of our trainers to the client organization so that there is an understood identity between company and trainer that makes the training facilitation extremely effective.
Customer evaluate our trainers on a variety of fronts; such as
Customer satisfaction evaluation of our trainers, content and results in 2012 was 95.1%.
Customer satisfaction evaluation of our trainers, content and results in 2013 was 95.9%.
Customer satisfaction evaluation of our trainers, content and results in 2014 was 97.0%.
Customer satisfaction evaluation of our trainers, content and results in 2015 was 98.4%.
Customer satisfaction evaluation of our trainers, content and results in 2016 was 95.0%.
Customer satisfaction evaluation of our trainers, content and results in 2017 was 97.3%.
Customer satisfaction evaluation of our trainers, content and results in 2018 was 98.1%.
Customer satisfaction evaluation of our trainers, content and results in 2019 was 98.0%.
Our Customer Satisfaction Goal is to 100%.