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GLOBAL |
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LEARNING
PARTNERS, Inc. |
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(951)
549-1800 |
We Grow the
People
Who Grow Your
Business
Providing Excellence in Training since 1996
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The GLP Team
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"You are in the Driver Seat, tell us where you
want to go.
We will listen, assess, evaluate and become your
on board navigation" .... |
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Sophia Brooks
President & CEO |
Founder, Sophia
Brooks incorporated Global Learning Partners,
Inc in 1996 with one simple intention, to help
people and organizations achieve their
greatness. Fourteen years later the goal is the
same.
Sophia Brooks is recognized as a highly
successful businesswoman, author, keynoter, a
respected leadership consultant, executive coach
and customer service expert. With more than
twenty-five years experience as a master trainer
Sophia has trained thousands of people in
forty-six U.S. states, Canada and Mexico.
Sophia has held international management
positions for two global Fortune 500
corporations. She has presented training
programs and strategic initiatives to
international audiences.
Sophia completed her undergraduate work at
Maryville University, St. Louis, Missouri. She
studied the Hispanic culture in Mexico, at
Universidad Autónoma Del Estado De Morelos.
She has received many rewards, recognitions and
nominations including the prestigious “Creating
the Future” Award, The Inland Empire Leaders of
Distinction “Innovation/Pioneer Award”. She was
nominated in 2007, 2008 and 2009 for LA Business
Journals’ “Women Making a Difference.” |
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Carrie D Cheley, MA OL
Consultant, Executive Trainer
MA in Organizational Leadership
with Certificate of Study in Organizational
Development and Human Resources; BS in
Sociology: emphasis on Ethnic, Gender and Cross
Cultural Communications. Certified Instructor
with over twelve years experience in developing
and implementing training on Multicultural
Awareness, Affirmative Action, and Sexual
Harassment Awareness and Prevention. Worked
collaboratively with multi-cultural and
international workforces worldwide, enhancing
multicultural awareness and understanding.
Extensive Leadership, People Management, and
Administrative Experience. |
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Mark Gantt, B.S.
Executive Trainer
Mark Gantt brings over 25 years
of domestic and international leadership and
training experience to GLP. As Vice President
General Manager for the largest family owned and
operated material supplier in Southern CA
growing the business to over 24 million dollars
during his tenure. Developing leaders, creating
momentum, uncovering resources, are the “watch
words” for Mark. He is a keynote speaker and
leadership facilitator, bringing sound
principles and processes to organizations
helping them through these complex times. Mark
earned his B.A. from Biola University |
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Charles Henson, B.S.
Midwest Account Director
Charles brings over 15 years experience as a
business owner to GLP. Building relationships
with major clients as an influential consultant
and supplier; negotiating and winning long term
contract with mutual benefits. Recipient of
the Annual Customer Service Award presented by
the Better Business Bureau (BBB). Currently
serves as President of a Missouri Public School
Board.
As Corporate Director for a
fortune 500 company, Charles responsibilities
included public relations, market analysis,
customer experience management, planning and
execution of business strategies. |
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Carolyn K Ortman, MBA
International Trainer, Consultant
Carolyn is an international
trainer and marketer with over 17 years of
experience. As a former instructor for Dale
Carnegie training, she has coached company
managers and executives on leadership,
communication and human relations principles and
skills. Recognized as a motivated and energetic
international presenter and trainer, she leads
workshops in Public Speaking, Conflict
Management, and Professional Communication
Skills and Customer Service. Carolyn earned her
Masters degree in Marketing from California
State University, San Bernardino. |
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Merrick Woodard, B.S.
Consultant
Merrick Woodard is a high energy
dedicated and organized business professional
using his – University of Tulsa, Bachelor of
Business Administration in Marketing degree to
support research and development daily
operational business functions. Merrick
frequently participates as a panelist for
“Working with the Four Generations in the
Workplace.” He is a master with delivering the
principles of understanding the dynamics of
Generation Y. |
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Beverly A Rubio, MBA
Consultant, Trainer
Beverly is a seasoned
professional, with years of experience in
Fortune 500 companies. She helps companies
develop strategies, vision, and leads the effort
in developing their business plans. She also has
a background in media. She was on Independent
news TV producing and work features segments for
public affairs shows in Los Angeles. She holds
an MBA in Finance/Marketing from the Anderson
School of Management at UCLA.
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317 Consulting
Brad Moore & Kerry Martin
Our Experts in Sales Training
We help sales people sell more. Founded on the
Biblical principles found throughout scripture
and especially in Colossians 3:17, the team at
3:17 Consulting Services works hard to help the
professional sales and marketing person
accelerate and increase sales volume, revenues,
and net profit. And, make more time for
enjoying life.
We’ve worked with sales professionals in a
variety of industries, and helped them navigate
through uncertain economic times.
We are Coaches. We cannot play
the game for you. We can
and will equip you with the resources
and mindset to effectively handle most
crunch-time situations.
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New Book
by Sophia Brooks
Customer Service New
Rules: Increase Your Profits by Providing
Exceptional Customer Service with New Platinum
Rules

(Available in Soft &
Hard Covers)
ORDER A COPY TODAY!!
Exceptional customer service
can be the key to the survival of your business.
Learn the six Customer Service New Rules by
Sophia Brooks to improve your company’s customer
service delivery and stay in business.
READ MORE...
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Providing Excellence in Training since 1996
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Global Learning Partners, Inc.
2279 Eagle Glen Parkway
Suite 112 | MB 119
Corona, CA 92883
PHONE: (951) 549-1800
EMAIL: customerservice@glpinc.com |

©
1996 - 2012 |
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